Flipkart It was the success story of a well known company flipkart .It was the startup launched in 2007 with just an investment of 4 lakh rupees and it reached to the 1 billion dollar as the first ecommerce company of india it starts a trend in india to shop online by at your comfort zone. The company’s core value lies in the operating mantra: “Don’t count your customers before they smile”!. Leading factors to the flipkart success are 1.It has its own warehouses and inventory management system and the backend operation of flipkart is up to the mark. 2.It is interesting to know that the co-founders of the company feel that discounts cannot replace the customer’s satisfaction of prompt service and efficiency.Consistent customer service with focus on speedy resolution of delivery and faulty product issues. 3.Flipkart succeeded in adding the ‘surprise and delight’ factor for customers. They are treated to ...
The step towards the surety